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Privacy Policy

General information about the privacy policy of wijld GmbH

Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

Storage of access data in server log files

You can visit our website without providing any personal information. We only store access data in so-called server log files, such as the name of the requested file, date and time of retrieval, transferred data volume and the requesting provider. These data are evaluated exclusively to ensure interference-free operation of the site and to improve our services. They do not allow us to draw any conclusions about your person.

Data collection, use for contract processing and opening a customer account

We collect personal data when you provide them voluntarily in connection with your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Which data is collected can be seen from the respective input forms. We use the data provided by you to process contracts and your enquiries. After complete processing of the contract or deleting your customer account, your data will be blocked for further use and deleted after expiry of the storage periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you below. The deletion of your customer account is possible at any time and can take place either via a message to the contact possibility described below or via a function intended for it in the customer account.

Data transfer for contract fulfilment

For the fulfilment of the contract we pass on your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we pass on the payment data for processing payments to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect

Identity and credit check by selection of Billpay payment methods

When choosing a payment method provided by our partner Billpay GmbH you will be asked in the ordering process to agree to provide data required for payment processing and for identity and credit checks conducted by Billpay. After your approval, your data (first and last name, street, house number, postcode, place, date of birth, telephone number and bank account details for Direct Debit) and other data associated with your order will be transmitted to Billpay.
For the purpose of distinct identity and credit check, Billpay or a Partner company authorized by Billpay, transmits data to credit reporting agencies (credit bureaus) and obtains from these information and if necessary additional information on credit checks based on mathematical and statistical methods. This credit check is influenced by your place of residence. Detailed information on this and employed credit agencies can be found in Billpay’s (GmbH) privacy policy.
Furthermore Billpay utilizes when necessary a third party for the settlement and prevention of fraud. Data gained from this third party is encrypted so that the stored data is only accessible to Billpay. This data will only be used when you select a payment option in cooperation with Billpay, otherwise the data will automatically expire after 30 minutes.

 

E-Mails by wijld

If you subscribe for the newsletter we will use your e-mail-address for own advertising purposes. Of course you can reject marketing-e-mails with information about sales promotions and you can also unsubscribe from the newsletter at all times. This you can do by sending us an e-mail to hello@wijld.com or by clicking on the unsubscribe button that is directly in the e-mail.

As wijld-customer and member, however, you cannot reject any administrative e-mails such as e-mails with information about your order or changes about changes of contract terms.

When we receive your e-mail address in connection with selling goods or services and you haven’t raised any objection, we reserve us the right to send you e-mails on a regular basis that include special offers of products from our assortment that are similar to those you have already purchased. You can object this use of your e-mail address at any time by giving us notice via the contact details stated below or by clicking on the provided link within the promotional e-mail, without any occurring costs other than the transfer costs according to the basis rate.

 

Use of cookies

We use cookies for different reasons when you visit our website. By using site functionality cookies we make sure that you are able to navigate the site and use features such as „Add to cart“. Then site analytic cookies allow us to analyze and measure how you and other customers use the website. In this way we are able to improve the site functionality and your shopping experience. To make your shopping experience also as seamless as possible and more personal to you we use the so-called customer preference cookies that are able to remember your preferences when you are browsing or shopping on wijld. This involves e.g. also your language or your location.

We use also targeting or advertising cookies to deliver ads that are relevant to you. They also help us measure the effectiveness of our marketing campaigns and also limit the number of times that you see an ad.

 

Data privacy statement for the use of Google Analytics

The website www.wijld.com uses Google Analytics, a web analysis service by Google Inc. (»Google«). Google Analytics uses so-called »Cookies« which are text files that are saved on your computer and that enable us to analyze your use of the website. The information about your use of the website generated by the Cookie is usually transferred and stored on a server of Google located in the USA. In case of an activation of the IP-anonymization on www.wijld.com your IP-adress is shortened by Google before within the member states of the European Union or within other contract states of the convention of the European Economic Area. An only in exceptional case the full IP-address is transferred to a server of Google located in the USA and is shortened there. On behalf of the operator of this website, Google uses this information to evaluate your use of the website, to make reports about the website sessions and to provide further services that are involved with the use of the website and internet. The IP-address that is transferred by your browser within the scope of Google Analytics is not brought together with other data of Google.

You can prevent the saving of cookies with the appropriate settings of your browser software; however, we want to point out that you might not be able to use all functions of the website fully in this case. Moreover you can prevent the collecting of data that was generated by the cookie referring to your use of the website (incl. IP-address) to Google as well as the processing of this data by Google by downloading and installing the browser plugin that is available on the following link: tools.google.com/dlpage/gaoptout

 

Data privacy statement for the use of facebook

So-called social plugins („plugins“) of the social network Facebook that is run by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA („Facebook“) are used on our website. The plugins can be identified through a Facebook-Logo or the additional information „social plug-in of Facebook“ or „Facebook social plugin“. You find an overview of the Facebook plugins and how they look here: https://developers.facebook.com/docs/plugins

If you visit a page of our online presence that has such a plug-in, your browser directly connects with the server of facebook. The content of the plug-in is transferred to your browser by facebook and is embedded in the site. Due to this embedding facebook receives the information that your browser visited the particular page of our website, even if you have no facebook profile or if you are not logged in facebook at that time. This information (your IP-address included) is directly transferred to a server of facebook in the USA and saved there.

If you are logged in facebook, facebook is able to relate your visit of our website to your facebook profile straight away. If you interact with the plug-ins, e.g. you use the „Like-button“ or leave a comment, this information is also directly transferred to a server of facebook and saved there. This information is also shown in public on your facebook profile and shown to your facebook friends.

All information about purpose and extent of the data collection and the further processing and use of it by facebook as well as your rights and setting options in this regards for protection of your privacy are available in the data protection notes of Facebook: http://www.facebook.com/policy.php

If you do not want facebook to be able to relate directly all collected data of our web presence to your Facebook profile, you must log out of facebook before visiting our website. You can completely avoid the loading of the facebook plug-ins with add-ons for your browser, e.g. with the “facebock blocker” (http://webgraph.com/resources/facebookblocker/).

 

Data privacy statement for the use of Twitter

So-called social plugins („plugins“) of the micro-blogging service Twitter that is run by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA („Twitter“) are used on our website. The plugins can be identified through a Twitter logo e.g. in form of a blue blue “twitter bird”. You find an overview of the Twitter plugins and how they look here: https://twitter.com/about/resources/buttons

If you visit a page of our online presence that has such a plug-in, your browser directly connects with the server of twitter. The content of the plug-in is transferred to your browser by twitter and is embedded in the site. Due to this embedding twitter receives the information that your browser visited the particular page of our website, even if you have no twitter account or if you are not logged in twitter at that time. This information (your IP-address included) is directly transferred to a server of twitter in the USA and saved there.

If you are logged in twitter, twitter is able to relate your visit of our website to your twitter account straight away. If you interact with the plug-ins, e.g. you use the „twitter-button“, this information is also directly transferred to a server of twitter and saved there. This information is also shown in public on your twitter account and shown there to your contacts. All information about purpose and extent of the data collection and the further processing and use of it by twitter as well as your rights and setting options in this regards for protection of your privacy are available in the data protection notes of twitter: https://twitter.com/privacy

If you do not want twitter to be able to relate directly all collected data of our web presence to your Facebook profile, you must log out of twitter before visiting our website. You can completely avoid the loading of the twitter plug-ins with add-ons for your browser, e.g. with the script blocker “NoScript” (http://noscript.net/).

 

Data privacy statement for the use of Instagram

So-called social plugins („plugins“) of the service Instagram that is run by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA („Instagram“) are used on our website. The plugins can be identified through a „Instagram camera“. You find an overview of the Instagram plugins and how they look here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges

If you visit a page of our online presence that has such a plug-in, your browser directly connects with the server of Instagram. The content of the plug-in is transferred to your browser by Instagram and is embedded in the site. Due to this embedding Instagram receives the information that your browser visited the particular page of our website, even if you have no Instagram profile or if you are not logged in Instagram at that time. This information (your IP-address included) is directly transferred to a server of Instagram in the USA and saved there.

If you are logged in Instagram, Instagram is able to relate your visit of our website to your Instagram account straight away. If you interact with the plug-ins, e.g. you use the „ Instagram -button“, this information is also directly transferred to a server of Instagram and saved there. This information is also shown in public on your Instagram account and shown there to your contacts.

All information about purpose and extent of the data collection and the further processing and use of it by Instagram as well as your rights and setting options in this regards for protection of your privacy are available in the data protection notes of Instagram: https://help.instagram.com/155833707900388/ If you do not want twitter to be able to relate directly all collected data of our web presence to your Facebook profile, you must log out of twitter before visiting our website. You can completely avoid the loading of the twitter plug-ins with add-ons for your browser, e.g. with the script blocker “NoScript” (http://noscript.net/).

 

Data privacy statement for the use of AddThis Plugins (e.g. „Share“-Button)

So-called social plugins („plugins“) of the bookmarking service AddThis that is run by AddThis LLC, Inc. 8000 Westpark Drive, Suite 625, McLean, VA 2210, USA („AddThis“ ) are used on our website. The plugins can be identified mostly through an AddThis logo e.g. in form of a white plus sign on an orange background. You find an overview of the AddThis plugins and how they look here: https://www.addthis.com/get/sharing

If you visit a page of our online presence that has such a plug-in, your browser directly connects with the server of AddThis. The content of the plug-in is transferred to your browser by AddThis and is embedded in the site. Due to this embedding AddThis receives the information that your browser visited the particular page of our website and saves a cookie on your end device to identify your browser. This information (your IP-address included) is directly transferred to a server of AddThis in the USA and saved there.

AddThis uses the data for creating anonymous user profiles that are the basis for customized and interest-based promotional activities for visitors of internet sites with AddThis-Plugins.

All information about purpose and extent of the data collection and the further processing and use of it by AddThis is available in the data protection notes of AddThis: http://www.addthis.com/privacy/privacy-policy If you want to controvert the data collection by AddThis in future, you can set a so-called Opt-Out-cookie, that you can download on the following link: http://www.addthis.com/privacy/opt-out You can completely avoid the loading of the AddThis plug-ins with add-ons for your browser, e.g. with the script blocker “NoScript” (http://noscript.net/).

 

Right to information and contact possibility

You have a right to free information about your personal data stored by us and, if necessary, a right to correction, blocking or deletion of this data. If you have any questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data as well as revocation of consent given or objection to a specific use of data, please contact us directly by post at wijld GmbH, Wilhelm-Muthmann-Str. 11, 42329 Wuppertal or by e-mail at hello@wijld.com.